Terms & Conditions

These Terms & Conditions (“User Agreement”) govern your access to and use of www.fastdelivery.lk. By accessing this website, registering an account, or placing an order, you agree to be bound by these Terms & Conditions.

Customer Registration & Information

To provide our services efficiently, www.fastdelivery.lk may collect personal information including, but not limited to:

Full name
Email address
Mobile number
Delivery address and location details

By registering or placing an order, you agree to receive transactional communications such as order confirmations, delivery updates, service notifications, and promotional messages via email, SMS, phone calls, or mobile notifications.

We do not sell or share your personal information with third parties for commercial purposes. However, we may use trusted third-party tools (such as analytics services) to improve website performance and user experience. www.fastdelivery.lk is not responsible for the privacy practices of external websites.

Eligibility to Use the Website

You must be at least 18 years of age, legally competent to enter into a contract, and not prohibited by law from using our services to register or place orders on www.fastdelivery.lk.

Website Access & Usage

www.fastdelivery.lk grants you limited, non-exclusive access to the website for personal and lawful use only.

You may not:

Use the website for commercial purposes without written consent
Copy, reproduce, sell, or exploit any part of the website
Use data mining, bots, or similar extraction tools
Frame or use trademarks, logos, images, or proprietary content without permission

Any unauthorized use of the website will result in immediate termination of access.

Pricing

All prices displayed on www.fastdelivery.lk are subject to change without notice. The price applicable to an order will be the price confirmed at the time of order placement or delivery, as applicable.

Order Cancellation

Customers may cancel an order within 4 hours of placing it, either online or by contacting customer support. Any advance payment made will be refunded, subject to verification.

www.fastdelivery.lk reserves the right to cancel any order if fraud, misuse, or violation of these Terms & Conditions is suspected.

Returns & Refunds

Customer satisfaction is important to us. Returns or refunds may be accepted for valid service or quality-related issues.

For Cash on Delivery (COD) orders, refunds may be adjusted against future orders instead of cash refunds, where applicable.

Customer Responsibilities

By using www.fastdelivery.lk, you agree:

To provide accurate and complete information
To bear additional delivery costs caused by incorrect address or contact details
To use the website only for lawful purposes
That the delivery address provided is correct
That product or service details have been reviewed before placing an order

You authorize www.fastdelivery.lk to verify submitted information and reject orders or registrations if false or misleading details are provided.

Prohibited Activities

Users must not use www.fastdelivery.lk to:

Upload or share unlawful, abusive, obscene, or harmful content
Engage in harassment, impersonation, or fraud
Access systems or data without authorization
Disrupt website operations or other users
Violate copyright, trademark, or intellectual property rights
Post spam, political content, or malicious software

Users are solely responsible for any content or feedback they submit.

Product Images & Descriptions

We strive to display accurate product images and descriptions. However, variations in color or appearance may occur due to screen settings or technical limitations. www.fastdelivery.lk is not responsible for such variations.

Customer Reviews & Feedback

Any reviews, comments, or feedback submitted become the property of www.fastdelivery.lk. We reserve the right to use, edit, publish, or remove feedback without compensation or obligation.

Intellectual Property Rights

All content on www.fastdelivery.lk—including text, images, logos, designs, software, and layout—is owned or licensed by www.fastdelivery.lk and protected under applicable copyright and intellectual property laws.

No content may be copied, reproduced, or used without prior written permission.

Third-Party Links

Links to third-party websites are provided for convenience only. www.fastdelivery.lk does not endorse or take responsibility for the content or accuracy of external websites.

Modification of Terms

www.fastdelivery.lk reserves the right to modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.

Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Sri Lanka. Any disputes shall first be resolved amicably. If unresolved, disputes may be subject to arbitration or legal proceedings under Sri Lankan law.

Indemnity

You agree to indemnify and hold harmless www.fastdelivery.lk, its directors, employees, and partners from any claims, damages, liabilities, or expenses arising from your misuse of the website, violation of these terms, or breach of applicable laws.